Can I transfer money from one Ventra Card to another?
If you have a balance of unused funds or unused passes and if your card is registered, you may transfer your balance to your new card by calling Ventra Customer Service. If you need to transfer an active pass to a full fare Ventra Card, please visit the Ventra Customer Service Center located at 567 W.
How do you pay on the bus with your phone?
Look for the contactless symbol on your credit or debit card to see if your card is contactless enabled. Then, board a bus with the contactless symbol and instead of paying with cash, simply tap your card or contactless-enabled device onto the reader and wait for the beep.
Can you use your Ventra card twice?
Paying for multiple riders If you’re traveling with other people, Ventra Cards can be used for up to seven people at once. At train stations, each person should individually touch a Ventra Card that’s being shared, and enter when indicated.
Can you use your phone to pay on CTA?
Now, CTA and Pace riders will be able to simply tap their NFC-enabled Android™ phone at CTA rail stations or aboard CTA or Pace buses to pay for rides using Ventra Card in Google Pay. Customers will not be required to carry a plastic Ventra card.2021-05-25
How do I add an already registered Ventra card?
If you can’t remember, simply go to “Register A Card.” Enter your Card information and click “Next Steps.” If your Card is already registered, you will see a message letting you know that and will be prompted to log in to your account.
Can I use my phone as a Ventra Card?
If you have a contactless card from your bank or a phone, watch or other device with a contactless Pay app set up, you can use it directly for a Pay-as-you-go fare with Ventra instead of needing to get a card or ticket from us first!
Can I combine Ventra cards?
Hi Amber, you can combine the balance of two registered Ventra Cards by speaking with a member of our customer service team at 1.877. 669.8368.2013-12-26
Do you need a Ventra Card for Ventra app?
To ride Pace at any time or to ride CTA in between semesters and terms, you must add transit value or passes to your Ventra U-Pass at Ventra Vending Machines, in the Ventra app, participating retail locations or at ventrachicago.com.
How does a Ventra card get suspended?
Riders who have negative balances may notice a “suspended” tag on their account. Add more money or contact Ventra customer service if the negative balance should not have occurred because there was money in the account or you have an active unlimited pass.2013-09-29
How do I register my Ventra Card on the app?
Registration can be accomplished by going online to www.ventrachicago.com, by logging onto the Ventra mobile app, by calling Ventra customer service at 1.877. NOW. VENTRA (1.877. 669.8368), or by visiting the Ventra customer service center.2020-05-13
Do I need a Ventra Card to use the app?
Paying just got easier! Tap and go convenience. Simply ‘wake up’ your Android device, then hold your phone at the Ventra reader and go when you see the green “Go.” There’s no need to carry a card, open an app or unlock your phone — it’s that easy!
Can multiple people use one Ventra pass?
If you’re traveling with other people, Ventra Cards can be used for up to seven people at once. At train stations, each person should individually touch a Ventra Card that’s being shared, and enter when indicated.
Can you use Apple pay on the CTA?
The CTA announced today that the award-winning Ventra app has now added Apple Pay as a way to purchase CTA and Pace fares and Metra mobile tickets, providing additional convenience for transit customers.2018-05-04
Is there a digital Ventra Card?
You can now add a Ventra Card to Google Pay and then use the digital Ventra Card on your Android device to pay for CTA and Pace rides using transit value or passes.
Can I get Ventra on my phone?
Ventra Card is now on iPhone! Just tap your iPhone or Apple Watch to pay for rides using transit value or passes. No fumbling to grab a separate transit card, open apps or even wake your device — it’s that easy!
How do I know if my Ventra Card is registered?
How do I know if my Ventra Card is registered? If you purchased your Card online or over the phone, your Card is registered and your account is set up. Also if you utilized the Ventra app to add a new Ventra Card to iPhone or Apple Watch or to your Google Pay app, your Card is registered and your account is set up.
Can you scan Ventra Card twice?
Yes, but you will miss out on transfer options, which is a reduced fare for a 2nd ride within two hours.